PRIVACY POLICY

Last updated October 15, 2025

This Privacy Notice for KINNEY BONDED WAREHOUSE INC. (doing business as KBW Supply) (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

  • Visit our website at www.kbwsupply.com or any site of ours that links to this Notice; and
  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, contact us at Sales@kbwsupply.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find more details via the links below or by using the table of contents.

  • What personal information do we process? It depends on how you interact with the Services, the choices you make, and the features you use. Learn more: personal information you disclose to us.
  • Do we process any sensitive personal information? We do not process sensitive personal information.
  • Do we collect information from third parties? We do not collect any information from third parties.
  • How do we process your information? To provide, improve, and administer our Services; communicate with you; for security and fraud prevention; and to comply with law. Learn more: how we process your information.
  • When and with whom do we share personal information? In specific situations and with specific third parties. Learn more: sharing your personal information.
  • How do we keep your information safe? We implement organizational and technical safeguards, but no system is 100% secure. Learn more: security.
  • What are your rights? Depending on where you live, you may have certain rights regarding your personal information. Learn more: your privacy rights.
  • How can you exercise your rights? Submit a data subject access request or contact us.

TABLE OF CONTENTS

  1. 1. WHAT INFORMATION DO WE COLLECT?
  2. 2. HOW DO WE PROCESS YOUR INFORMATION?
  3. 3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  4. 4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. 5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. 6. HOW DO WE KEEP YOUR INFORMATION SAFE?
  7. 7. DO WE COLLECT INFORMATION FROM MINORS?
  8. 8. WHAT ARE YOUR PRIVACY RIGHTS?
  9. 9. CONTROLS FOR DO-NOT-TRACK FEATURES
  10. 10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  11. 11. DO WE MAKE UPDATES TO THIS NOTICE?
  12. 12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  13. 13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

Personal Information Provided by You. Depending on your interactions and the features you use, we may collect: names, phone numbers, email addresses, mailing addresses, usernames, passwords, and billing addresses.

Sensitive Information. We do not process sensitive information.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In Short: Some information — such as IP address and browser/device characteristics — is collected automatically when you visit our Services.

We automatically collect device and usage information such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, general location, information about how and when you use our Services, and other technical data. We use this primarily to maintain security and operation of our Services and for internal analytics and reporting. Like many businesses, we also use cookies and similar technologies.

  • Log and Usage Data. Service-related, diagnostic, usage, and performance information (e.g., timestamps, pages/files viewed, searches, features used, device events, and error reports).
  • Device Data. Information about your computer, phone, tablet, or other device (e.g., IP address or proxy, IDs, location, browser type, model, ISP or mobile carrier, OS, configuration).
  • Location Data. Depending on device settings (e.g., GPS/IP-based). You can opt out by disabling location permissions, but some features may not work.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services; communicate with you; for security/fraud prevention; and to comply with law. We may also process your information for other purposes with your consent.

Examples include:

  • Facilitating account creation, authentication, and account management.
  • Delivering and facilitating delivery of services you request.
  • Fulfilling and managing orders, payments, returns, and exchanges.
  • Requesting feedback and contacting you about your use of the Services.
  • Delivering personalized content/advertising tailored to your interests and location.
  • Protecting our Services (fraud monitoring and prevention).
  • Identifying usage trends and determining marketing effectiveness.
  • Complying with legal obligations and responding to legal requests.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and with the following third parties.

Business Transfers. We may share or transfer your information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies, web beacons, and pixels to help secure the Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. We also allow third parties/service providers to use online tracking for analytics and advertising (including abandoned cart reminders, depending on your preferences).

To the extent these technologies are deemed a “sale”/“sharing” (including targeted advertising) under applicable US laws, you can opt out as described in Do United States residents have specific privacy rights?

Google Analytics

We may use Google Analytics (including Remarketing with Google Analytics). Opt-out options: Google Analytics Opt-out, Ads Settings, NAI Opt-out, Mobile Choice. Learn more: Google Privacy & Terms.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information as long as necessary to fulfill the purposes outlined in this Notice unless otherwise required by law.

We retain personal information only for as long as necessary for the purposes set out in this Notice (or longer if required/permitted by law, e.g., tax, accounting). When we have no ongoing legitimate business need to process your information, we will delete or anonymize it, or if not possible (e.g., backups), we will securely store and isolate it until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through organizational and technical measures.

While we implement appropriate safeguards, no electronic transmission or storage technology can be guaranteed 100% secure. Transmission of personal information to and from our Services is at your own risk; access the Services only within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18.

By using the Services, you represent you are at least 18 (or a parent/guardian providing consent). If we learn personal information from users under 18 has been collected, we will deactivate the account and promptly delete such data. If you become aware of any data we may have collected from children under 18, contact Sales@kbwsupply.com.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time depending on your location.

Withdrawing your consent

If we rely on your consent, you may withdraw it at any time by contacting us (see How to contact us). This will not affect processing prior to withdrawal or processing based on other lawful grounds.

Opting out of marketing communications

You can unsubscribe at any time via the “unsubscribe” link in our emails or by contacting us (see contact info). We may still send service-related messages.

Account Information

  • Log in to your account settings and update your user account; or
  • Contact us using the information provided below.

Upon request to terminate your account, we will deactivate or delete it from our active databases, while retaining limited information as needed to prevent fraud, troubleshoot, assist investigations, enforce legal terms, and/or comply with law.

Cookies and similar technologies

Most browsers accept cookies by default. You can remove/reject cookies in your browser settings; doing so may affect certain features or services.

If you have questions about your privacy rights, email Sales@kbwsupply.com.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers and some mobile OS/apps include a Do-Not-Track (“DNT”) setting. No uniform standard for recognizing DNT signals is finalized, and we do not currently respond to them. If a standard is adopted in the future, we will update this Notice.

California notice: Because there is not a current industry/legal standard for recognizing DNT signals, we do not respond to them at this time.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of states such as Texas, you may have rights to access details about the personal information we maintain about you and how we processed it, correct inaccuracies, obtain a copy, delete it, or withdraw consent—subject to legal limits.

Categories of Personal Information We Collect

The table below shows the categories collected in the past twelve (12) months (illustrative examples):

Category Examples Collected
A. Identifiers Real name, alias, postal address, telephone or mobile contact number, unique identifier, online identifier, IP address, email address, account name YES
B. Protected classification characteristics under state or federal law Gender, age, date of birth, race/ethnicity, national origin, marital status, other demographic data NO
C. Commercial information Transaction information, purchase history, financial details, payment information NO
D. Biometric information Fingerprints and voiceprints NO
E. Internet or other similar network activity Browsing/search history, online behavior and interactions with sites/apps/systems/ads NO
F. Geolocation data Device location NO
G. Audio, electronic, sensory, or similar information Images and audio/video/call recordings created in connection with our business activities NO
H. Professional or employment-related information Business contact details, job title, work history, professional qualifications (for job applicants) NO
I. Education Information Student records and directory information NO
J. Inferences drawn from collected personal information Profiles/summaries about an individual’s preferences and characteristics NO
K. Sensitive personal information NO

Other collection contexts. We may also collect personal information when you: receive help via customer support; participate in surveys or contests; or when needed to deliver the Services and respond to inquiries.

Your Rights

You may have the right to know whether we process your data; access it; correct inaccuracies; request deletion; obtain a copy of data you shared with us; not be discriminated against for exercising rights; and opt out of targeted advertising/sale/profiling with legal or similarly significant effects.

How to Exercise Your Rights

Submit a data subject access request, call toll-free at 800.292.7547, or refer to the contact details below.

Authorized agent & request verification

You may designate an authorized agent to make a request on your behalf; we may require proof of authorization and additional information to verify identity before processing requests, including appeals (email Sales@kbwsupply.com).

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes. We will update this Notice as necessary to remain compliant with relevant laws.

The updated version will be indicated by an updated “Revised” date at the top. If we make material changes, we may notify you by prominent posting or direct notification. Please review this Notice frequently.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: Sales@kbwsupply.com

Post:

KINNEY BONDED WAREHOUSE INC.
102 North 13th Street
Donna, TX 78537
United States

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the laws of your country or US state of residence, you may have the right to request access to the personal information we collect from you, details on how we processed it, correct inaccuracies, delete it, or withdraw consent. To submit a request, please complete a data subject access request.

Mobile information.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with (or obtained from) any third parties.